Outsourced Support, Remote Server Management, Server Management, Support Features, Web Hosting Support, Web Hosting Technical Support
Our support is fully transparent. We will function like your local technical support team.
Our email, chat, phone, help desk support is fully white label. Because of this 100% transparency, your customers will think that it is your local team that providing support.
All our support channels are fully transparent and white label. You can even choose alias name for the techs who works for you. Your customers won’t know that it is ServerHealers that providing support. They will think it is your local team at your office.
This is how it works: customer will send emails to your support email ID or to your help desk support system. We will also get a copy of this email. You can set email forwarding or via help desk system notification feature. Our support techs will resolve the customer issues and will reply via your company email or via your help desk. For chat, our agents will welcome your customers with your company’s welcome message or any desired welcome message as you wish.
We can also use your company’s greeting when emailing customers and can customize the email style as per your requirements.
Do you have more questions about our White Label Support? Contact us today!