If you have dedicated server(s) and you want it professionally managed with professional support to both you and your clients, we have you covered. We can provide both helpdesk & live chat support for you & your clients, while the majority of other outsourced support companies out there offer traditional help desk support only.
|Avg. response time||30 mins||30 mins||30 mins|
|Resolution time||3 hours||3 hours||3 hours|
|Server Load Management|
|3rd party software install/config|
|3rd party support|