We3Cares - Semi Dedicated Team
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Semi Dedicated Team (Shared Team)

Semi-Dedicated team is a cost effective way to provide high quality support 24/7 without spending large sums on a dedicated team when not necessary.

Semi-Dedicated team is a cost effective way to provide high quality support 24/7 without spending large sums on dedicated team when not necessary.



  • 24/7 Semi Dedicated Support Team
  • 24/7 Support Coverage
  • Unlimited Helpdesk Support
  • 20 Minutes Average Guaranteed Response Time (NO CANNED RESPONSE!)
  • 6 Hours or less Average Guaranteed Resolution Time
  • Level 1-3 Support
  • Server Setup, Optimization & Hardening
  • Proactive Server Monitoring
  • Installation of basic 3rd Party Software/Scripts
  • Software Patches & Upgrades
  • Customized Requirements (contact us)
  • Basic Pre-Sales Support
 
Price details
  The technicians work for two clients simultaneously.
 
  • $1300 per Month
 
  • Clients can interact with techs via AIM/Gmail
  • Server migration
  • Free basic chat support (We use chat software only supported by Linux environment like ProvideSupportConsole)